Massage Envy - Cedar Hill, Texas

Brandi Wallen

I received a facial from Spencer. He was wonderful and the facial massage was the best part! I specifically asked for it.
I paid extra for the hydra facial (not name brand) because I have a lot of congested pores on my nose…but it didn’t increase the facial time.
Next time I would just do either, not combining the two as it only felt like 10-15 mins was spent on the hydra facial, which is really expensive (it was an additional $70 to upgrade to a hydra facial).
My facial ended up being $180 (including tip) for an hour facial which is only 45mins of facial time.

The front desk staff is also very friendly and are helping me move my membership from Alaska (which charges $90 for a credit) to their location ($80 a credit).

Alicia Carter

Great location. I always go to Erick he gives the best massages. The manager is amazing as well. She worked to finally help me utilize my points. I love this location!❤️?

Candace M Freeman

I booked a 60 minute massage Friday, Oct.18th with Carren and she DID NOT disappoint me. She asked what areas did I want her to work on and I told her my neck, shoulders and lower back. She worked me over lol!!! When I left the room, I felt like I was walking on air, literally. I enjoyed my massage tremendously and I booked another one for the following week! I don't normally do that, I usually get a massage once per month. I can't wait to get another massage with her this coming Friday, my body feels wonderful! Thanks Carren, see you soon!

Soror Nadia Robinson

Had a 90 minute session with Amber. And let me tell you, this chick is ABSOLUTELY AMAZING! From one massage therapist to another, you did that! I left out of that massage feeling like I can fight Mike Tyson.

Dania Galindo

I did a 60 mins massage with Erick. Very professional and I left very relaxed. Even though he is a male he didnt make me feel uncomfortable. Thanks

Brandi Hazel

I scheduled 2 one hour massages for myself and my friend. My friend said her massage was wonderful except for the fact her masseuse talked the entire time. I wish I could say the same for mine. Now granted I did not say anything at checkout because what could be done but I was totally disappointed with my massage. I feel as if I wasted a credit that I can't get back. My masseuse was Erick and I don't know if he new or what but my entire massage was basically him just gently rubbing lotion on. I scheduled a firm relaxation. Now in his defense I receive massages on a regular basis and expect it to be at least decent. Front desk was nice, room clean but that's it at this location. Soon as I get home to Beaumont I will schedule another one.

MJ Muskin

I did the 90 min medium massage from head to toe by Chantelle and It was GREAT. I definitely would recommend her. I was greeted as soon as I walked in and taken straight back after being checked in. Lobby and room was clean. Will be returning.

Terry Brown

I scheduled (2) 60-minute massage appointments for 1P on August 5, 2023 for my friend’s birthday. We were super excited about spending some time at the spa to celebrate her special day. On the morning of our appointments, I got a text from my disappointed friend stating that she was just notified that her appointment was cancelled because the therapist was out sick. When I called to speak with someone, I asked if they had anyone else that could do her massage or if we could get an appointment for the following week and of course they were completely booked. I was told that her appointment was cancelled, but they would see me at 1P. I informed them that I would not be coming as this was intended to be a girls day at the spa for my friend’s birthday. The associate told me that there would be a $25.00 cancellation fee. I asked to speak to the manager and I was transferred to Amber. Before, I could even discuss my concern, she stated that she was aware of the situation and I would not be charged any cancellation fee. Further, she said that she had spoken with the business manager, Brian Page, before he left. If the management team was aware of this situation, why were they not proactive in finding a viable solution to this situation? They did not any real effort to fix the situation so that my best friend could have her relaxing day at the spa.

I have been to different Massage Envy’s on multiple occasions and never have I been so exasperated by them. My friend and i have an appointment at The Sandford House Spa in Arlington, TX to once again try to celebrate her birthday. I have also been here before and they have amazing therapist and it has more amenities than Massage. Because of this debacle, I have decide to take my business elsewhere