Ramada by Wyndham West Edmonton Hotel & Suites - Edmonton, Alberta

Spencer M.

Rénovations du lot de parking, dur à rentrer et sortir, aucune directives à partir de la rue.

Joma K.

A wonderful new hotel with clean, modern rooms featuring stylish, brand-new furniture and comfortable beds. The staff are exceptionally kind and helpful, ensuring a pleasant stay. The hotel also boasts a brand-new gym, perfect for a quick workout. Conveniently located near McDonald’s and various other amenities, and just a short drive from West Edmonton Mall, it’s an ideal spot for both leisure and business travelers.

Pr3tty M.

I actually enjoyed it here at first the rooms were nice and clean. It was a very comfortable place to be at. When I had my room there. And the staff at first were very friendly and welcoming and and just made the hotel have a very positive vibe. And then when my best friend was staying there and I went to see her. And my friend kinda miss informed me when she got her room switch told me to stay in the other room as she had it still and no one was coming to clean it and check it out till morning. So I did and my boyfriend wanted to extend it for us which we didn't think it was going to be a problem he went down and paid for the paid the damage deposit everything was all good till my friend told the hotel that she told us she to leave that room and couldn't stay in the room when I have messages stating different. Where the manager then decided to call the cops on us and kick us out and even though my friend told us different then what she told the hotel and we paid for the night that my friend should of been charged for since she was the one that told us it was all good. Tbe money we paid for the next night went to the night she should of had to pay. And now they won't even let us back on the property. Even though my friend and I worked our shit out and we are good. We are not even aloud on the property to even go and visit her but will let anyone else. We were very cooperated the day the misunderstanding happened with the rooms and still paid for the night and didn't have a issue. Like even the cops agreed that my friend should of been charged and that it obviously was a misunderstanding but the manager refused to listen to our side instead pretty much just banned us for no reason and made us pay for a night that he should of been charging my friend for telling us different cause if she would of told us differently we would just paid it but she said said she still had it till morning and was even hanging up in the room all night too. If it wasn't for this incident I honestly would have nothing bad to say about this hotel and would recommend it but now I gotta say is be careful cause you don't have to do anything wrong and you will get banned and not aloud back for no reasoning what so ever. And kept my stuff that was left in my friends room and wouldn't even let me grab it. The manager is a real asshole and will keep your stuff. And not let you get it. Nor listen to your side of the story of the incident that happened with my friend. And let's people get away with robbing other people.

Dave M.

Very nice stay in a good location in South Edmonton. We found the water pressure in the bathroom off the bedroom has low water pressure. Our stay was quiet and the staff were very nice and accommodating. The room was very clean and the room itself was roomy ❤️ excellent choice for a couple days stay.

Sathesonroy M.

I was a bit sceptical after reading the reviews and arrived at the hotel. I loved the location and a staff was already cleaning the lobby and it was clean. The night staffs were pleasant and the check in was a breeze. We proceeded to the room. Room was clean, a little outdated but nothing major to say anything negative about it. Overall experience was good. Travelled with family and a pet.

Ric S.

I booked a room here 3 weeks ago for 2 night, and it was the worst experiance. There was Crack heads yelling and screaming at 3am. In the morning for both nights I stayed there, and complained to the hotel administrator and didn't even care. I will never stay here again, and wouldn't recommend anyone staying here.

Burton C.

Great Servus from the front desk sending extra coffees up to me. The room was nice. Negatives. My TV was horrendous, could barely see the screen. Walls have limited sound proofing and can hear way too much from the neighbors.

Lara M.

Was compelled to make a review after quite the experience last night. We arrived (family of four plus dog) and were immediately hit up by pan handlers, drunk people outside and what seemed like a large amount of “women of the night”walking around the parking lot, inside the lobby and on the same floor as us. While they were friendly, their clientele or bosses (unsure - didn’t ask!) were very unfriendly and felt scary (a lot of yelling and aggressive behaviour). Our floor stunk of smoke, there was underwear in the hall, and random doors were open to the hall to the rooms, where people were “partying” in as we walked by.

We went into our room, which was extremely hot (even though the heater wasn’t on), hair was on the floor and a large cockroach walked by. We noped out of there. I’ve never had to cancel a stay on the spot somewhere.

The front desk staff were very lovely (hence the 5 star for service) and allowed us to cancel our two night stay immediately. I really felt for them as they are trying to manage a difficult situation. I hope they get support from Ramada as that is a safety risk to their staff. In theory the location is good to ikea, etc, but it location seems to moonlight as a shady “house of repute”.